Sell at One Location, Deliver from Another Location

Sep 13, 2006 2 Replies
J

For a multi-store retailer, is there any way in RMS to sell a product at one location, then deliver it from another one? For example, say a retailer has two stores, which includes two Store Operations licenses (one at each store) along with Headquarters. A sale is made at store 1, but the product is only in stock at the store 2. Is there a way in RMS (with HQ) to sell the product at store 1 but deliver it to the customer at store 2?



I realize that this can be done via a stock transfer (to move the product from store 2 to store 1 after the fact), but this requires an additional manual transaction that is often forgotten about. Then the inventory totals at both stores are off, since the product was shown as being delivered from store 1 when in fact it was never there.



Thanks for any help you can offer.



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T

There are add-ins out there, but out of the box you can't do it.

We have a similar problem. Our solution is the 'Ghost Transfer'. This is a logical transfer only - an Inter-Store transfer order from the Delivering Store to the Selling Store. If you allow the Selling Store to oversell the item, you can give the customer a receipt at the time of purchase, then have a manager create the 'Ghost Transfer' (we use GOMMDDYY for the order #, though you could easily substitute telephone # or last name for the date). If the delivery guys need a copy of the original receipt, you can fax a copy, e-mail a .pdf (if you need a free .pdf utility, I like PrimoPDF) or look into IP Printing.

One thing is certain - there is no simple answer.

Tom

"John N" wrote:

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R

I believe Retail Realm's Mulitlocation module allows this. Check w/ the vendor for sure though. We just implemented this module and it looks pretty good. Wish it named its locations rather than assigned numbers to them.

Richard

"John N" wrote:

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