How exactly can store credits be processed using RMS?
The program we were using before would notify us if a specifc customer had a store credit in its favor. I don't see or can't find how this can happen in RMS.
As an example, let's say a customer buys something either cash or credit card and wants to return it. My store policy ïs "store credit only". How do I go about having the store credit available to the customer next time he comes? I know I can make mandatory to present the receipt, but, ísn't computers supposedly take care of handling that kind of things? The ideal would be that, at the moment the customer comes to buy something, RMS tells the cashier that there is a credit available.
Thanks in advance.