I have a problem printing a partial page of checks in Quickbooks 2007 on my new Canon MF3240 laser printer. QB does it's part but the printer reads an error for incorrect paper size loaded. I posted in a printers group (see below) and the only suggestion I got was a software fix. I've been trying to configure the printer in QB but have had no success. Checking to see if anyone here knows of a solution.
From comp.perphs.printers - "How to clear or reset Canon MF3240"
I have a Canon MF3240 laser printer. Works great. One of it's main functions is printing checks. Problem is- partial pages or single checks. When feeding a partial page into the MP Tray, the print job goes through, but then the printer calls an error and requests the correct paper size. I want to then clear the print job (ignore the non-error) and move on but can't find any setting to do so. Does anyone know how to do so? I know I am supposed to use a check "caddy". But don't want to. Too cumbersome. Want a faster process. Currently I keep a scrap piece of paper nearby. I just run it through after printing the check. But this wastes toner. I have tried hitting the reset button, the Stop/Cancel button, going into the "System Monitor" menu and finding the print job and hitting reset, etc. I have tried using the Machine Status key, scrolling to "TX Status" to delete any documents stored in memory, but the reading is "None". I have tried to use the software to reset the paper size. The software does not allow a paper size that is shorter than it is wide. Besides, I don't want to have to fiddle with the print setting every time I print a single check. It would be faster to find and use the check caddy. Canceling the print job in OS is not applicable: the print job has already been executed. I just want to clear the print job from the printers memory. The only way I've been able to do this is to disconnect the power. This cannot be good for the machine.
**** Someone suggested working with the software, which I tried:I can get the "load correct paper size" problem to go away if I setup the printer to print envelopes, but the software (QuickBooks 2007) will not orient the print correctly regardless on which combination of settings I use. It prints starting in the center like a envelope. I tried creating a custom form size for the printer (3.87 x 7.50), but it still prints like an envelope. I tried the alignment feature in QuickBooks but it is limited to 1/2" and I need to go almost 3". It doesn't matter if I feed the printer in the center (sideways) or portrait. I tried setting Paper Size to Letter and Output Size to Monarch and selecting Manual Scaling at 100% - still prints like an envelope.
Can anyone here suggest a way to get Quickbooks and this Canon printer to cooperate?