FYI for those customers of JP Morgan Chase who are trying to update their Quicken installation before the deadlines of Nov 30 (for business accounts) and January 30 (for personal accounts)
There are a couple of major bugs and ommissions in the Do-it-yourself instructions which Chase has posted at the Chase.com web site.
There is no 'drop down' box for the name of your financial institution in Quicken 2005. You must delete 'JP Morgan Chase from that box and then type in the two letters 'Ch' Then you WILL see the drop down list from which you can select 'Chase'
Once you have re-set the accounts for online update from within Quicken you must change the Quicken password to the same as your Chase.com password
YOU NO LONGER USE A SEPARATE PASSWORD IN QUICKEN
Chase customer service told me this morning that more than half the calls they are fielding deal with these two issues and that they have been waiting for almost a month for the Chase IT guys to change the instructions posted on the web site.
HTH
Richard