Downloads

Jun 15, 2014 2 Replies
G

I'm using Quicken 2014 Premier to handle my Credit Union accounts. Usually the recent transactions will be downloaded and updated when I select the "Update Accounts" circular arrow at the top left of the screen, but sometimes a transaction will seem to have been downloaded/updated but it doesn't show up in the window for this account.



I can go to my Credit Union's web site and view the account/transaction(s) I'm having trouble with, then jot down the information and go back to Quicken and key this in manually. Other transactions in this same account will have downloaded/updated as they should but some won't. What can I look for in my Quicken settings to try to get rid of this problem?



Thanks, Gordon


Vote
Twitter Facebook LinkedIn
B

It sounds like the missing transaction is not very common, which would mean that under normal circumstances, your connection is configured correction.

I don't know that this would be settings related.

I suspect that it's a connection hiccup.

It downloading the transaction is vital, I believe I've had success by opening Quicken, logging onto a credit union website, then doing a transaction download from the credit union's website. That might pick up the missing transaction(s).

Vote
Twitter Facebook LinkedIn

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required