How to Change Credit Card Nmbr

I had a similar situation, albeit not with Citi Bank. In my case my bank closed the account and opened me a new one (because my account number got in the wrong hands and some transactions had been made by someone other than us).

What I did was to make a new account in Quicken for the new account number. After all it *is* a new account that they transferred my balance too. And d/l everything into it from the date it became effective. Leaving my old account and it's info there in case I should ever need it to reference it.

I did customize my side bar though so the old account doesn't show. (So I'd have to Ctrl-A to go into that account) Thus I won't accidentally enter things into it. And after I was sure that no more would be downloading to it, I de-activated the download for that account.

One way (in Q2007) would be to "Copy a transaction between accounts". Go to Edit, Transaction and then use Copy from the old to the new. After that is complete, you can use Delete to remove all transactions from the old credit card. Check the Help tab where it explains how to do this.

I set up the new account as you suggested but I then deleted all of the transactions that it downloaded. Then I did a transfer of the balance from the old account to the new one. I called this the Opening balance in the new account. There were too uncategorized transactions for me to deal with right now. My old account was giving me an error message because BoA issued new cards this week with no explanation. We thought they were associated with an credit card that we rarely use and did not look closely at the paperwork that came with them. I have now deactivated the closed account.

I am wondering if it would be possible to just edit the account number associated with the closed account but I suspect Q will still try and download all of the transactions available on the new account. What a pain.

Personally this would have me very concerned. When "security has been compromised" to me it says that this company's security and procedures are lax. This doesn't happen to companies if they pay attention to and value security of their customers sensitive data like credit card information. IOW they screwed up big time and the chances are pretty high that such a thing can happen again. As such I would definitely be thinking twice before continuing a financial relationship with them.

I have the same experience without any explanation and get a new card in the mail with an enclosure saying my security has been compromised. I however do not use this card (AT&T Universal) very often and I only keep it as I have a long credit history with it (back to 1990 as a charter account).

What I did was activate the new card and made sure it was ready for transaction download. I then deactivated the download in Quicken - did a normal update (which would exclude this account). I then entered the new account number and reestablished the update.

If this is an active account, I would likely set-up a new account in Quicken and continue downloading for awhile in both the old and new. If you have reoccurring payments to your account, don't forget to get them switched over to the new account. Citi will likely automatically transfer these between the old and the new account -- but don't be surprised if they reject a payment. Once I have satisfied that I will no longer receive any charges on the old account I would deactivate. I would not transfer individual transactions between the old account and the new as I can always go back to the old account and look something up.

Oilcan

Personally this would have me very concerned. When "security has been compromised" to me it says that this company's security and procedures are lax. This doesn't happen to companies if they pay attention to and value security of their customers sensitive data like credit card information.

IOW they screwed up big time and the chances are pretty high that such a thing can happen again. As such I would definitely be thinking twice before continuing a financial relationship with them.

Andrew all this fine, but all I know is some company I used this credit are with had a problem. Citi Bank is not telling me who leaked the data.

I would just disable Direct Connect. Then re-enable Direct Connect with the new account number.

Bob

Citi Bank informed me yesterday my credit card is in a group whose security has been compromised. They will be issuing me a new card with a new number. I have years of data with this account.

Is there a way to functionally just change the credit card number and still use the automatic download systems that Citi Bank supports?

Gordon Atlanta _______ Gordon Potter Atlanta, GA

snipped-for-privacy@Notwork.com wrote: Quicken 2008

Citi Bank informed me yesterday my credit card is in a group whose security has been compromised. They will be issuing me a new card with a new number. I have years of data with this account.

Personally this would have me very concerned. When "security has been compromised" to me it says that this company's security and procedures are lax. This doesn't happen to companies if they pay attention to and value security of their customers sensitive data like credit card information. IOW they screwed up big time and the chances are pretty high that such a thing can happen again. As such I would definitely be thinking twice before continuing a financial relationship with them.

-- Andrew DeFaria If mother always knows best...What happens when two mothers disagree?

A number of us in this NG reported this with Citibank several months ago (me and Laura for too, I believe) as well When I called asking for details, they too would not divulge what happened.

Regards -

- Anderew

"Andrew" wrote in news:6tOUi.5101$ snipped-for-privacy@newsfe13.lga:

I would be concerned too. However, I agree with Citibank not too divulge much detail. That could too easily lead to copycats, or people falsely claiming problems.

Disclosure: I have several credit cards managed by Citibank. Any problems with them have been resolved to my satisfaction.

In fact, I even received a form from Citibank Security Services that I am still keeping for a while which is an 'affidavit of unauthorized use" that I need to fill out and have notorized if I ever see any charges that I did not make appear on my card.

As my old card has been now expired for a couple of months, I guess I can chuck this form out at sometime.

And *that* would also concern me! I believe that good work should be rewarded *and* bad work should be exposed! Perhaps you don't want to deal with that 3rd party anymore. You should have the right to know who screwed up and what the screw up was so that you can judge for yourself and vote with your wallet.

If your gonna use "rich text" then at least learn how to use it!

Personally I would vote with my dollars and go to some other financial institution. Additionally I would write a letter (Remember letters? Those paper things...) to the responsible higher ups explaining to them exactly why I would no longer do business with Citibank - they, like the Catholic church for that matter, cover up and do not expose illegal activities. Such behavior should not be tolerated, IMHO.

Of course I'm sure that most shee^h^h^h^h people here would not complain and just go along with it. This is exactly why this sort of crap happens and exactly why large companies like Citibank don't care anymore - because the people don't care enough to make a statement about it as unacceptable behavior. Like the scene in /Animal House/ instead you bend over and recite "Thank you sir can I have another...".

Oh come on now! People who are capable and who would do such theft already know how to do it and they surely don't scan alt.comp.software.financial.quicken, nor Citibank's emails for ideas. IOW ain't nobody gonna be copycatting anything here...

If the problems are indeed false then the company called into question need only reveal the truth.

Clearly something had happened. What's the point in hiding it? One need not disclose the actual procedure to break in, just the details about what break in occurred and who was responsible so that people have the information they need to protect themselves and to make informed decisions. Hiding information is not the answer!

"Andrew" wrote in news:hG8Vi.212$ snipped-for-privacy@newsfe12.lga:

I don't remember having to have statements notarized, but if it's about getting criminals chased away or better, I would. Remember, notarizing means that someone verifies your signature.

I received that form also.

Oilcan

snipped-for-privacy@Notwork.com wrote: Quicken 2008

Citi Bank informed me yesterday my credit card is in a group whose security has been compromised. They will be issuing me a new card with a new number. I have years of data with this account.

Personally this would have me very concerned. When "security has been compromised" to me it says that this company's security and procedures are lax. This doesn't happen to companies if they pay attention to and value security of their customers sensitive data like credit card information. IOW they screwed up big time and the chances are pretty high that such a thing can happen again. As such I would definitely be thinking twice before continuing a financial relationship with them.

-- Andrew DeFaria If mother always knows best...What happens when two mothers disagree?

A number of us in this NG reported this with Citibank several months ago (me and Laura for too, I believe) as well When I called asking for details, they too would not divulge what happened. If your gonna use "rich text" then at least learn how to use it!

Personally I would vote with my dollars and go to some other financial institution. Additionally I would write a letter (Remember letters? Those paper things...) to the responsible higher ups explaining to them exactly why I would no longer do business with Citibank - they, like the Catholic church for that matter, cover up and do not expose illegal activities. Such behavior should not be tolerated, IMHO.

Of course I'm sure that most shee^h^h^h^h people here would not complain and just go along with it. This is exactly why this sort of crap happens and exactly why large companies like Citibank don't care anymore - because the people don't care enough to make a statement about it as unacceptable behavior. Like the scene in Animal House instead you bend over and recite "Thank you sir can I have another...".

-- Andrew DeFaria Things are more like they are today than they ever were before.

No doubt YOU have uttered those same words many times.

Andrew,

My Chase Visa was compromised recently. Their fraud department called me within 1 day of seeing strange charges. I don't know how they figured out that I don't shop at Abercrombie and Fitch, but I thought they were very quick to detect a problem.

Stealing credit card numbers has become common place. I don't know how it was done, but I can't blame the credit card companies for it. They sent me a new card in two days and of course I'm not liable for the $800 or so charges that were made.

Maybe this causes some problems that I'm unaware of but when I got a new card under similar circumstances recently (not Citibank, Chase), I just went to the account in Quicken and edited the account number. I don't care that valid purchases from the old number were moved to the new one, or that the history will look like all purchases are attached to the new number, just that my downloads work properly.

jo

jo wrote in news:1194198520.724755.120380@

I've done exactly that in the past and would do it again.