A credit card transaction won't settle; get an error mssg on settlement and vital suggested voiding original transaction and re-entering. Problem is credit card number is masked on original transaction and customer is not available to provide credit card number and expiration date; how can I temporarily unmask (or query a table) to show the full credit card number on the original transaction so I can re-enter the credit card number again on the new transaction to replace the one I will void?
I appreciate any help and guidance on this - thanks.