Magic keystroke to obtain original downloaded payee name?
Sep 18, 2007 10 Replies
A
Andrew
Does anyone remember (John - help!) what the magic keystroke is to have Q recall the original payee name on a downloaded transaction? My CC was replaced due to a vendor's security lapse, and a lot of the downloads aren't matching correctly, and I am wondering if it is the new card, or perhaps something in my renaming rules.
Many are simply coming in as "XFER BAL TO 1234....."; when I called the CC company, they indeed see the real payee in their online records.
TIA.
Didn't find your answer? Ask the community — no account required.
M
Margaret
This isn't a Citi CC, by any chance, is it? When I did my daily download today, I got the same thing. When I logged in on the Citicard web site, I got a message that I cannot look at my account and to call customer service. CS told me that there had been a security breach on my account, and that I wouldn't be able to view my account till my new card arrived. The CS rep said that although my downloaded transactions looked weird to me now, it would all be straightened out once the new card's in place. This is the main card I use, 'cept for gas groceries and drugstore purchases since Citi cut their rewards, and Chase is still paying 5% on those items. Strangely enough, I do my downloads (direct) daily, I have seen no nefarious transactions, and before the few XFER BAL TO...s of today, I had several "normal" transactions. When Quicken did its auto-reconcile, however, I got a ~$500 balance adjustment in the form of a charge, so I guess someone at one of places I purchase boring things like books and clothes (and auto charge all my utility bills), has indeed stolen my CC number.
BTW, the CS rep said that they're very concerned with fraud, so I should expect that they would notice before me even if I check my account every day. Strangely he said I could continue to use my existing card till the new one arrives, so they sure must analyze our spending patterns. I think it odd that I can continue to use the card but not view my transactions!! I guess I'll see what, if anything, downloads tomorrow morning.
Anyway, my $2 worth. ;-)
Regards,
Margaret
Andrew wrote:
A
Andrew
Sure is. Same problem, mine was one of many that was involved in a security breach, but they wouldn't tell me (of course) what that meant. And yes, I could keep using my old card until some future date, but I canceled it the day that I got the replacement card. They don't make it that easy to figure out how the old and new cards are syncing up either. Many movements of transactions going between the cards from old to new, and it's not always one for one, either. Not sure I'm going to be able to figure all this out and may just say, the heck with it, I'll trust their computers enough to believe it's all kosher!
B
Bob Wang
Margaret:
Anyway, my $2 worth. ;-) aren't
M
Margaret
Heh heh, actually I probably should have said 2lbs. I was referring to the length of my post, er tome. :-) BTW, Bob, the irony of all this is that a couple weeks ago, I got an offer from CitiCards that they were going to automatically "upgrade" my Citi Platinum Dividends card to the "world" version, but it would mean changing my credit card number. As I don't travel much at all, my main concerns were the dividends not be any less than I get with my current card, and that my CC num not change, because I have so many payments autocharged to it. My water/electric co is famous for screwing up whenever I've moved their payment to another CC, for one.... And now my number's going to change anyway. Ah well, such is life.
BTW, this morning when I did my daily download, my CitiDiv card downloaded a couple "normal" transactions, then a few of the weird ones mentioned in this thread, and then I got another ~$200 balance adjustment (charge) when Quicken reconciled. I've found Citibank to be pretty good when it comes to customer service, esp the few times I've had to resort to disputing a charge, so I don't really have any concerns that this will get worked out. I just find it strange indeed that I can use the card but not see any transactions on the web site, and that Quicken downloads ... well, I won't repeat myself any further. :-)
When I first got the letter from Citi that they were going to "upgrade" my card, I almost posted hoping you'd have a comment on the difference between these cards ... I know you're one of -- if not *the* CC expert on this group. :-)
Regards,
Margaret
Bob Wang wrote:
B
Bob Wang
Margaret:
Yes, I got the same letter, and I actually think it's a good idea for me. The World MasterCards have no preset spending limit, so you can go over the limit w/o having to worry. (Just not TOO far over) Another benefit is that I like to "hide" my available credit, so there is not a problem of "He's got SOOOO much credit already, why should WE give him another card." IOW, the World MasterCards DO NOT report actual credit limit. That is actually a problem for people who don't have a LOT of credit already, since World MasterCards look like they are "maxed out" all the time, and their overall utilization percentage would go up. I actually put most of my spending on my Amex Platinum anyway, same situation, looks maxed all the time, but about a quarter-century of history probably counts for something. In theory, Citi MAY report high balance, but I guess we'll see ;-)
Right now, the only thing that goes on my Dividend is Comcast, so I wasn't really worried about going over-limit anyway, but as I said, I like the change.
But, seriously, *IF* you don't have a lot of other cards, and you ARE putting a lot on the Dividend, your utilization is going to go up, and your FICO is going to go down as a result.
Bob
BTW, this morning when I did my daily download, my CitiDiv card downloaded a couple "normal" transactions, then a few of the weird ones mentioned in this thread, and then I got another ~$200 balance adjustment (charge) when Quicken reconciled. I've found Citibank to be pretty good when it comes to customer service, esp the few times I've had to resort to disputing a charge, so I don't really have any concerns that this will get worked out. I just find it strange indeed that I can use the card but not see any transactions on the web site, and that Quicken downloads ... well, I won't repeat myself any further. :-)
When I first got the letter from Citi that they were going to "upgrade" my card, I almost posted hoping you'd have a comment on the difference between these cards ... I know you're one of -- if not *the* CC expert on this group. :-)
Regards,
Margaret
Bob Wang wrote:
B
Bob Wang
Margaret:
Hmmmmmm. I should have looked at my credit reports before answering. I always ASSUMED that World MasterCards do not report credit limits. Well, my Saks World MasterCard actually DOES report the credit limit, but marks the card as "Flexible Spending Credit."
So, if Citi does the same thing, forget what I wrote about utilization :-)
Bob
B
Bob Wang
Margaret:
OK, I think this will be my last word on the subject. I have 3 Citi cards that are "no limit," PremierPass Amex, MasterCard and Hilton Visa Signature.
Citi DOES NOT report credit limit, DOES NOT report high balance on those 3 cards. So, I expect Citi will be doing the same with the Citi Dividend World MasterCard.
Bottom line, caution about utilization MIGHT still be valid, time will tell.
Bob
B
Bob Wang
Please, please tune this out, people who are not interested.
My Citi PremierPass Elite level MasterCard is actually a World MasterCard, so Citi's treatement of other World MasterCards SHOULD be similar.
Bob
A
Andrew
...and after all this, I still didn't get the magic keystroke! :-)
B
Bob Wang
Andrew:
Sorry to hijack your thread. Here's what I would consider doing:
1) Create a new Quicken file, call it TEST or something.
2) Disable Renaming Rules in that file.
3) Create your credit account.
4) Download transactions.
5) Note the names of the problem transactions.
6) Go back to original file.
7) Find those transactions in Renaming, change.
8) Delete those transactions in Memorized Payees also.
May not help, but could be worth a shot. Good Luck!
Bob
"Andrew" wrote in message news:UjtIi.10$ snipped-for-privacy@newsfe12.lga... ...and after all this, I still didn't get the magic keystroke! :-)
Join the Discussion
Have something to add? Share your thoughts — no account required.
Didn't find your answer?
Ask the community — no account required
Report Content
You are reporting this content to the moderators. They will look at it
ASAP.