OL-297-A error with Fidelity NetBenefits

Hi all,

I am experiencing online errors trying to connect to my Fidelity 401- k account for last several days. Nothing changed on my end and all troubleshooting did not help wit the problem.

Is anybody else having the same issue?

Thx in advance, YuriW

Reply to
YuriW
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I see failures also - i haven't looked at the error number. Usual patern is that I do an update of everything in the morning, and get an update report saying fidelity has failed. I press try again and it works.

Reply to
Marc Auslander

I had an error earlier today with NetBenefits but it downloaded OK after I retried the download.

Reply to
bruceh

There's a thread on this very subject in the Quicken Forum:

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Regards,

Margaret

YuriW wrote:

Reply to
Margaret

ALERT!

Fidelity Netbenefits 401K Account seemed to download fine for me this morning, Friday 4/11. Still missing a few earlier days worth (mon and tue) this week of price shares, but not a big deal. Others still having problems, or is this 'fixed' for you folks too?

Reply to
Andrew

In IE, go to Settings>Internet Options>Advanced. In the window that scrolls , scroll to: Security. Uncheck the 6th and 7th options ("check for server c ertificate revocation*" and "check for signatures on downloaded programs") then click okay or apply and restart your browser and Quicken and try again .

I hope that solves your issues. I searched high and low as well as finally getting someone from Quicken support that could give the answer to me.

Reply to
rrsafe

In IE, go to Settings>Internet Options>Advanced. In the window that scrolls , scroll to: Security. Uncheck the 6th and 7th options ("check for server c ertificate revocation*" and "check for signatures on downloaded programs") then click okay or apply and restart your browser and Quicken and try again .

I hope that solves your issues. I searched high and low as well as finally getting someone from Quicken support that could give the answer to me.

Reply to
rrsafe

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