Ongoing oddity: Running balance vanishes, row dissapears.

Jan 09, 2026 Last reply: 6 months ago 1 Replies

R65.29 Windows but this has been an ongoing oddity.



When I add a transaction, the running balance column vanishes. The row I was entering also vanisshes, but it IS there when I quit and re-open. I can add a number of transactions, and it will happen, but when I exit and re-open, they are there. Sometimes I can quit and re-open Quicken and it starts working again, sometimes it's 3 or 4 times I need to quit before it starts working again.



Attached a video of it happening. It's happened on 4 or 5 different computers.



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Any ideas?



Thanks.


Make sure that you are in a single account and not a conglomerate. Also make sure there are no filters present. If all else fails, try a validate and repair operation to see if the problem goes away but make sure you have a backup.

-- John

R65.29 Windows but this has been an ongoing oddity.

When I add a transaction, the running balance column vanishes. The row I was entering also vanisshes, but it IS there when I quit and re-open. I can add a number of transactions, and it will happen, but when I exit and re-open, they are there. Sometimes I can quit and re-open Quicken and it starts working again, sometimes it's 3 or 4 times I need to quit before it starts working again.

Attached a video of it happening. It's happened on 4 or 5 different computers.

formatting link
Any ideas?

Thanks.

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