I'm using Quicken 2006 Windows. I entered all my investment accounts but when I go to portfolio view the program crashes. It will also crash if I select Investment Center. It is a new clean file, validate and super validate show no errors. What is happening?
What happens if you rename QDATA.QPH (where QDATA is the name of your Quicken data), then start Quicken and go to the Portfolio tab?. (Use Quicken to backup first).
Bugs of all sorts, especially inexplicable crashes, are legion with this sofware. I wonder who's doing their programming/beta testing lately. Anyway, just browse the posts here to see the same sorts of problems/bugs/errors/crashes mentioned daily.
What is an "entry" in this context? An account? A transaction? A security?
I can't say for sure, but I seriously doubt it.
When you say the program "abruptly quits", does that imply there is no error message or even an error number? No offer to send a report to Intuit?
You said your file was "new"; how did the data get entered? Was it all manual entry or was there some downloading? Downloading into investment accounts?
I presume that you do not see the problem if you create a New Quicken file and go to the Investing Center. (I'm guessing that the Investing Center crash and the Portfolio tab crash are really one and the same ... that the Investing Center is set to display the Portfolio tab when opened).
I think the problem sounds like data corruption; but I don't have more than a hunch (and past similar experiences read about) to go on. You could revert to a known good backup to get around the problem if it is data corruption.
If that is not possible or acceptable: Just to cover all the bases, try this.
Make a Quicken copy of your file. Validate the copy. Super Validate the copy. Test the copy. (My guess is that it will still fail)
Continuing to work with the copy: start deleting either investment account transactions (if you have a pretty good handle on when your problems started and can have a reasonable chance of deleting transactions back to prior to the start of the problem) - or if you want to work at a larger scale, try deleting investment accounts. After each delete (or perhaps after the deletion of a group of transactions), try going to the Investing Center again ... hopefully until you are finally able to avoid the crash, meaning you have deleted the corrupted data.
A long shot would be to make a copy of just QDATA.QDF (it's possible you may need QDATA.IDX too) - using Windows to copy - in a test folder; have Quicken open that and see if the problem is still there.
Shut down ALL other programs running on your PC and then run Q. If the problem goes away one of the other programs was interfering. You would then have to run them one at a time with Q to see which one is the problem.
It could be a pop-up/ad stopper which acquired an identical pop-up/ad name as the Q window. I once had a similar repetitive shut-down of Q caused by a conflict with e-trends (monitors Internet use) which they have refused to remove so I removed e-trends.
I wonder if it's something like a divide by zero error when doing performance computations for a particular security.
Since you have all new manual entries, you might want to check if any security prices are 0.00, or if any lot quantities are 0, or if anything like that might lead to undefined numerical results for any of the common financial computations.
It seems to me that a file validate would catch something like that, but it might be worth a shot.
If you end up re-entering all your transactions from scratch, try entering just a few at a time and checking out the operation of Quicken with each step.
-- Mark Hood
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