Okay, guys .. I know I'm way behind on the update curve, but just installed
Q14 today. 13 had been working beautifully for me forever so just never got
around to changing anything.
So installed Q14 today and everything went well (if slowly) until I tried to
update accounts. I expected the "get connected with Quicken" screen, but
encountered problems from there. Had Intuit ID (not an email address) and
password, which the program would not accept "An unkown error has occurred
.. etc., etc)
Found info on problems with ID needing to use an email address (how insecure
is THAT??) so changed it to a little-used email address. Started from the
first "we need your info" screen to make sure ID/password worked there and
it did. It went to second screen "Good news .. all you need to do is enter
ID and password" and entered those two pieces again .. and got the unknown
error message again.
Although it said that program had been updated, it does not appear to be the
case as About Quicken screen shows Version R1 (18.104.22.168). Don't see an
option in the menu to check for updates, so assume I'll have to check on the
site and find them there. Any advice on this when I find them?
Can't just go ahead and update to a newer version (and there seem to be a
number of 15/16 issues) as my system crashed and I'm back on XP temporarily
(firewalled and otherwise protected twenty ways from sunday .. legacy of
years in IT) so I'd really like to get this up and running.
Appreciate any help .. thanks!
- posted 4 years ago