Q2009 R7 patch error - fixed via email/download

I went through their suggested steps. LOTTSA steps, LOTTSA time.

Works OK, but had to redo some of my settings.

Suggestions:

1. Be SURE to backup before starting, preferably to a new folder or offline, since it would be relatively easy to shoot oneself in the foot.

1. If you're not confident playing with computers and software and have techie type friends or relatives, have them do it.

2. You might want to monitor this newsgroup a few days before doing it to see if anything nasty develops.

It stinks that Intuit is making us re-install. It should not be this way. How can they make such a stupid mistake as this? Too busy worrying about Q2010 no doubt.

I will wait to see if they come up with any other solution.

I just thought about what they were attempting to do... ie - to re-install a version of Quicken.

#1 - OK - backup my C:/Quicken_files - where all my data was stored. easy... just did a quick copy of the entire folder to my Desktop.

#2 - Next - a choice - do a manual un-install, or just try the downloaded EXE and see if it would "overwrite" everything.... if not, could always go back, and walk thru the steps. It actually performed the un-install first, and then the install.

#3 - So, I just used the single downloaded Q2009DLX.EXE (deluxe version for me) and everything worked just fine.

I didn't download either of the other suggested Cleanup or MSIzap files, just the correct version of the Q2009xxx.EXE file.

However, YMMV -

Agreed - having been around software for decades, I've fired a few folks for "playing" with things, without regard to QC, regression testing, and customer beta.

But hey - at least we still have a desktop product, even though they keep chopping it up to go "online" with respect to the entire investment area with quotes, news, charts, etc -

CT> I went through their suggested steps. LOTTSA steps, LOTTSA CT> time.

I finally decided to deal with this problem and found it pretty easy:

• Check the Quicken installation location
• Empty the Windows Temp folder

• Download and apply the manual patch.

The manual download and patch worked for me. That does not work for some?