Quicken 2004 Personal restore backup fails

Dec 04, 2006 2 Replies
J

I installed Quicken 2004 Personal Plus on a second PC (P4 2.4, XP Pro, 1GB RAM, lotsa HDD space).



I transferred the data files from the original PC using a removable flash drive (drive J).



Quicken opens the files directly from that drive J: without any problem, but then saves updated files back there again and not to C:\Quicken 2004 as one might expect.



Backing up data to a folder on the HDD is reported as successful, and the files themselves look ok as to size and date, but all attempts to restore or open from that folder are met with "Cannot open file".



Thus the only way I can operate is from the single copy of the data on the flash drive, which is scarcely a sound situation.



I'd be most grateful for any pointers, clues or advice.


*********** John Talbot
***********
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D

How about simply copying the files from the flash drive to the HDD folder you want them in? Make sure Quicken is NOT running, select all of the relevant files from the flash drive and drag them to the HDD folder. Make sure there is a little plus sign showing near the file icons to indicate you are copying them, not moving them. (The only reason I suggest copying them is so you still have working files on the flash drive in case something goes wrong in this process.) Then go to the HDD folder, doubleclick on the correct file and Quicken should open up there. Might be a good idea to remove the flash drive before you do this, just to avoid the possibility of confusion.

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E

Do a File-Restore Backup File from your flash drive.

Then do a File-Backup to your new Backup folder.

Then when you quit Q the working file should be in the Q default data folder which is usually C:\Program Files\Quickenw\

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