Source of Payer's Address on Online Payment Checks?

Sep 01, 2010 5 Replies

My Dad sent me an Online Payment check through Quicken and I noticed it had his old address. His bank says the new address is associated with his account. Anyone know if the payer's address comes from the bank? The only other ideas I had were the online processor (Metavante?) or the Quicken program itself, though they seem unlikely.



I had the same problem with Wells Fargo. I found that the bank had a separate address for payments. Even though I had updated my profile at the bank, the online payment address had to updated also.

Hope this helps.

-- Jim

If he is using Quicken Bill Pay service, Metavante is the one that issues the checks - not his Bank. He would need to change the address on their records.

Oilcan

-----Original Message----- From: Pete [mailto: snipped-for-privacy@cs.com] Posted At: Wednesday, September 01, 2010 11:12 AM Posted To: alt.comp.software.financial.quicken Conversation: Source of Payer's Address on Online Payment Checks? Subject: Source of Payer's Address on Online Payment Checks?

My Dad sent me an Online Payment check through Quicken and I noticed it had his old address. His bank says the new address is associated with his account. Anyone know if the payer's address comes from the bank? The only other ideas I had were the online processor (Metavante?) or the Quicken program itself, though they seem unlikely.

Any idea how to go about doing that?

Pick up the phone and call them.

-----Orig> If he is using Quicken Bill Pay service, Metavante is the one that

Any idea how to go about doing that?

After some calls, research, and testing, I was able to access and change the address by modifying my Profile on the Quicken Bill Pay website.

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