Sunset policy

Based on posts in the Intuit forums

formatting link
we now know what the symptoms look like when Intuit withdraws online support. The user gets an error message saying "Server not responding, please try again later", or "Server not responding properly, please try again later". So, for all the negative hype, Intuit hasn't even done enough to put a message in Quicken 2001/2002. They simply turned off the tap at their servers.

Reply to
Mike B
Loading thread data ...

I disagree. I saw the same messages long before support for Q2002 ended.

Reply to
John Pollard

??? Not sure I understand. I was not implying that the message was new, I was merely stating that that message would appear and not something as esoteric as a pop-up to inform that online access has been disabled. I didn't think there was much room there for (dis)agreement. What is your experience of the circumstance when a user with a sunsetted Quicken tries to access online services?

Reply to
Mike B

I probably misinterpreted your post; I thought you were saying the message you saw *meant* that you had been sunsetted. I was just pointing out that it's meaning was much broader than that. After re-reading your post, I suspect you didn't mean what I thought; my concern was (under my original interpretation) was that everytime someone saw that message, they would think they had been sunsetted.

Reply to
John Pollard

I should learn to be more precise in how I say things. Sorry for the confusion.

Reply to
Mike B

My fault, I think. I didn't read carefully enough.

Reply to
John Pollard

Mike I am using Quicken 2001 and saw such a message this morning. This is crazy, because my computer cant run anything beyond 2002. Oh well, guess its death to Online banking.

John

Reply to
Bible John

I encourage you to invest in a real computer!

Reply to
Fanfare

Try Money Dance,

formatting link

-- Vic Roberts Replace xxx with vdr in e-mail address.

Reply to
Victor Roberts

What is not "real" about the computer he owns? Why should he have to invest in new hardware to perform the same function that he has performed for years using his existing hardware?

-- Vic Roberts Replace xxx with vdr in e-mail address.

Reply to
Victor Roberts

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.