Weirdness with account title in register window

Sep 19, 2023 Last reply: 2 years ago 5 Replies

A little while back, I changed all of the account names in my Quicken file to include an em dash (using ALT+0151 on my keyboard) as opposed to a regular dash because it just looked better when looking at the account names in the account bar.



Today I was in Quicken and noticed that any account name that had the em dash in its name had been truncated in the upper left of the register window, with the last 3 characters of the account name being replaced with an ellipsis (...). Name length did not appear to be a factor since it happened even with accounts containing only ten characters, including spaces. I started changing the em dashes back to regular dashes and the full account names then appeared in the register window.



Has this happened to anyone else and does anyone know *why* this happens?


I should mention I'm using the latest Quicken version 27.1.52.20 under Windows 10 Pro version 22H2.

I can reproduce it in 552.20 and R50.16. It also happens in Q2017 ... but not in Q2013.

Not really.

Quicken may not even realize that it is happening or why.

Or perhaps they intentionally changed the way they processed characters in the account register row that holds the Account Name and the Account Action Bar - thinking no one would be using (or needing to use) undocumented ascii characters in their account names).

An en-dash does not exhibit the problem in any of the above Quicken versions.

I'm using the same Windows version.

Since the problem is easy to reproduce; I suggest you create a Quicken test file with one account that demonstrates the problem. Then use the Quicken Help > Report a problem feature to tell Quicken about the problem - and send the test data file with the report. Don't expect an answer from Quicken.

"I can reproduce it in 552.20 and R50.16 ...."

That should read:

"I can reproduce it in R52.20 and R50.16 ...."

I probably should have added that Quicken will popup an error message when it detects a disallowed character in an account name — so if Quicken doesn't want em-dashes in account names, it should popup that same error message when it detects an attempt to use that character in an account name.

Thanks, John. I think I'll set up that test file and send it to them.

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