SSA database mangles on-line W2 forms

Jan 11, 2007 5 Replies

I completed my single W-2 and corresponding W-3 today at

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When I logged in my company name and address were presented correctly. However, when I started the process of completing the on-line Form W-2 I noticed that both parts of my city name had been entered incorrectly on the W-2. In the first word of the city name two letters had been replaced by one and in the second word of the city name an L had been changed to an I. It was easy to correct these errors before proceeding, but I am always concerned when a computer database does not correctly transfer data from one form to another. It makes me wonder what other data may not transfer correctly. I called SSA customer service. They had not heard about this problem but the agent did say she would pass the information on to their technical staff.



-- Vic Roberts Replace xxx with vdr in e-mail address.



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The SSA does not exactly have a stellar record of preventing their computer systems from mangling data. See for my (unsuccessful) efforts to try to get them to admit that their computers replace valid mailing addresses with invalid ones when mailing out social security cards. They wouldn't even admit that there's a problem, let alone fix it.

And I had registered back in December, thinking to try this SSA free service again after several years. On Dec 29th I did file two W2 forms for a client successfully. Several days ago I signed on again to file some for another client and was informed that my password didn't match. Of course I was stubborn and tried two more times, so am locked out of the system.

I doubt that I will ever try again.

ChEAr$, Harlan

Interesting.

-- Vic Roberts Replace xxx with vdr in e-mail address.

that does a lot to encourage us CPA professionals to efile this things for small bus clients ___________________________________

-----> real address on hobokeni or hobokenx

Good! It should, because filing W2's online with SSA means having to type each and every one into their (free) system. For 1 or 2, maybe even three W2's it can be worth the (no) cost. But for a client with many employees, it is not. For those I print out W2 forms the old fashioned way, on forms I buy from Office Depot. Of course I could buy commercial software each year to do W2's, and this would be automatic and seamless efiling, but with my old software I wrote maybe twenty years ago and updated when necessary (not necessary in recent years) my cost is very low. ChEAr$, Harlan Lunsford, EA n LA

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