Chip and signature cards (Not a paranoid ranting :-) )

Jan 23, 2007 32 Replies

At 10:50:43 on 24/01/2007, Mark BR delighted uk.finance by announcing:

No, but you will get a receipt. I don't see the difference here.

That's why most, if not all, PINpads in the UK are certified by the RNIB.

At 11:31:34 on 24/01/2007, Alan delighted uk.finance by announcing:

Then you should complain to the shop. There are plenty of PINpads with backlights available, and plenty that have been certified by RNIB (to whom you should also complain if you feel their process is insufficient).

Bitstring , from the wonderful person Adam said

It's been discussed here many times before - google is your friend. Failing that, try

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and follow the disabled/FAQ links until you get to:-

" I am disabled; does chip and PIN affect me? However, anyone who has a disability and thinks they may have difficulty with chip and PIN (because of their impairment) should talk to their card issuing company who will discuss their options with them, which includes continuing to use cards with signatures or other arrangements which these customers currently have in place. You will not be required to provide medical evidence to support your request. "

discussed here many times before - google is your friend.

Show quoted text -

Unfortunately there are very few card issuers who adhere to this. I've been asked such impertinent questions as, "what's wrong with you" to being told there is no such thing as a Chip & Signature Card - by Abbey last week.

I just really dislike the fact that with a PIN, my bank will automatically assume that I am lying about not revealing my PIN to someone. I`d rather not go through all the agravation of having to try and clear my name if my card where subject to fraud.

Do you have a web site link please? Thank you.

In article , Simon Finnigan writes

Funny, that's my disability too, all my credit cards are C&S.

No big problems here with high turnover places as they've seen them before, if they've not and they seem to stall a helpful, "It's a signature card, just follow the instructions on your screen" seems to do the trick.

Bitstring , from the wonderful person James said

Change your bank .. I'm batting 3 out of 3 so far, with Capital One, Morgan Stanley, and Amex. Maybe it's just =UK high street banks= who can't follow their own code??

Just quote the Disability Discrimination Act at them, and point them at the website. If that fails, escalate. But frankly it's much easier to change your card provider to someone who gives a damn.

Me too, see my BP post above, not using C&P anymore.

Be interesting to see how I get on with C&S

Thanks for the link. However, it doesn't seem to say anywhere that the bank is required to offer a chip and signature card. It just says I should discuss my options with the bank. A perfectly reasonable reading of that is that the bank would tell you that the options are to put up with chip & PIN or to go to another bank. I also had a look at the banking code, which doesn't seem to mention anything about chip & signature, unless I missed it.

Adam

I`ve had problems everywhere, Asda, Tesco, PC World - places that have got fairly high turnovers :-)

messagenews: snipped-for-privacy@from.is.invalid...

Something that's probably deliberatley overlooked in the Banking Code.

I put it to you, surely it's up to the cardholder to determine whether he or she can manage a PIN?

This includes personal safety.

Found this:

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Wise words indeed - here's more power to your elbow.

WatchDog

"If someone stole your bank card and used it to withdraw money from your account before you had a chance to realise it was gone, you'd presume you were entitled to get your money back. Yet a number of Watchdog viewers have learned that this isn't always the case."

Evening Standard

John Scott-Hubbard and Brian Warburton doctored the devices so they would record customers' secret pin numbers.

Only one of the 41 chip and pin machines they doctored has been found, meaning hundreds of people could have had their details stolen in the scam, with an 'incalculable' cost to the public

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