help ing account

Jan 11, 2004 6 Replies

ING direct, does anyone have experience of them? I am thinking of opening an account with them


ive just signed up for an ING account and they were very responsive. A fleet of post followed and it was all sorted quick. Looks good.

joe

Same good experience here - opened an account for myself back in October and it was up and running inside 10 days. I've also had quite reasonable customer service experience with them - I needed to link a 2nd account to my savings account and the whole process was fairly quick and easy.

Regards, Far

Bitstring , from the wonderful person kkkkkkk said

Yes. Fine so far, although they initially had some teething problems, when they underestimated the customer demand.

In message , GSV Three Minds in a Can writes

Or overestimated their ability to handle it. I

Reminds me of when I have to wait for a long time to get through to one of these Customer Service Impersonators - I complain about how long it takes them to answer the phone and they blame it on the number of calls but I tell them it's because they don't have enough staff.

In message , Peter Saxton writes

He He! I like the word 'impersonators'!

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