messagenews: snipped-for-privacy@god.heaven...
You don't seem to understand. HMRC performance should be out in the open. If individual taxpayers are willing to waive their right to confidentiality I don't see why HMRC are not willing to publicly discuss what they have done. HMRC prefer to collect statistics that suit them. They are like the NHS incompetents. Concentrate on the targets that are easy to achieve. Of course, our incompetent government doesn't set targets for how many can die from MRSA so they don't bother with that until it gets publicised in the "big nasty" press. HMRCs attitude is similar. Simon seems to hate anybody who criticise his pension provider. What will happen if taxpayers revolt and elect a government who decides they can't afford to have a vast number of people on better pensions than the rest of the country courtesy of the taxpayers?