Cannot log in after SP2

Aug 11, 2009 5 Replies

I just upgraded my RMS installation to SP2.



After the upgrade, when I tried to log into SOM I got a message that the databases was incompatible. I went into SOA and upgraded.



Now I cannot log into SOM. I get error 201 cashier not found or password incorrect.



I'm assuming this is some kind of idiosyncracy of RMS.



Can anyone explain how I can log in now?



Thanks


I believe RMS 2.0 SP2 introduces case-sensitive passwords, so it probably is declining the password because it's not properly cased.

Kenneth Verburg snipped-for-privacy@eldata.com

Eldata Adviesgroep BV Dutch RMS reseller

Yes, KenVerburg is 100% correct. you are not correctly typing in your password with the correct upper/lower case. log in as somebody else and change your password, or you will need to run a sql script to change your password within the database.

As Albert Camus said, "It will take a double sun to illumine the darkness of human stupidity." In this case, mine.

All I can say is Thanks! And d'oh.

"Andy Miller - RVP Bus> Yes, KenVerburg is 100% correct. you are not correctly typing in your

To try again, it was Sartre. The correct quote is, "You would need a double sun to enlighten the depths of human stupidity."

Thereby further prov> Yes, KenVerburg is 100% correct. you are not correctly typing in your

DGamer had written this in response to

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:I'm havin the same problem, except we never added another cashier. Onlythe default username and password were used, 1 then password. How can welogin please?! We have filled the database with many items, and don'twant to start over.

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