Credit Cards - void, credit and masking

Manny,

I would suggest getting the Card Vault add-on from New West Technologies.

They have 2 versions, a free one that just keeps track of the card numbers and one that allows for the re-processing of the batch/card if there is a problem. $250

Manny, You might want to check what is required by state, city laws. For instance here we have to have the number masked on everything that is printed. So I would see what is required, then do the requirement. I will urge you to mask it just to help comfort any customer who is afraid of credit card theft.

On the same note I would also urge you to ask for picture ID for all customers. Many of ours appreciate that was ask. Several convey a story about how if so and so had asked their account wouldn't have been stolen. It also makes you proactive in the matter.

Secondly on voiding. Are you looking to for the entire sale through RMS or just the credit card aspect?

Manny,

Actually, they will go away when you update to 1.3. RMS now supposedly abides by the new PCI credit card rules that say one cannot store the full credit card number.

Manny,

First, by being on the RMS Maintenance plan, you will continue to receive updates for RMS from MS, have access to CustomerSource, that contains additional receipt and report templates, training weblinks, (more about CustomerSource,

) the ability to purchase MS Support at a discount, and most importantly _free_ business down support and access to the Knowledgebase for questions and answers about RMS. To read more about it, Be sure to click on the link on the right too.

1.3 released in Dec. rolled up all fixes since the service pack 3 and increased the speed and stability of the program, particularly HQ. 1.3R, to be released later this month, most importantly adds support for SQL 2005 and its speed, stability and larger storage capability.

It appears that MS is attempting to release a new version about every 6 months, according to their last partner update. Very similar to the goals of the rest of the MS products. There are some major changes planned.

If you are not on the RMS Maintenance plan, now is a _very_ good time to re/subscribe as they are running a buy 2, get the 3rd year free, without penalties for lapsed plans, if purchased by June 30. Contact your reseller for more info. Cost of the plan is 18% of the RMS MSRP at the time you purchased the product. If you let it lapse, it goes to 27% for 1-90 days,

32% for 91-365 and 37% if lapsed for over a year.

Jeff,

the partner I bought from is long gone. I upgraded from Quicksell and got RMS for 2 registers for arougn $450. I am a very small operation here. I just talked to sales operations that informed me that there is no hotfix for the masking of the creditcard numbers in the database, only 1.3 would solve this. My main question is, am I breaking the law by using 1.2 and integrating cc in RMS? If not, and I have firewalls and passwords I should be fine. The lady told me that a one year plan would be $428.40 cents for me. So that would get me all upgrades for a year, but what about customer source? Only for a year or for ever? I have not been able to find what differences there is between

1.2 and 1.3 and if they were to apply to me?

Manny

"Jeff" wrote:

Here is where I get confused. 1.2 works for me great but does not mask the numbers in the journals. I have thus access to all transactions and numbers and can avoid losses since I have the info. If I assume that having access to the credit cards number does not break the law, then upgrading to 1.3 and then spend money for the vault product to get the info that I already have now with 1.2 is not very cost efficient for me. The main issue is the law from my side. If I am masking the credit cards on the receipts but I have access to the credit card numbers in the journals (or using the vault product) am I abiding to the PCI Security Rules if I have passwords and firewalls etc. - Manny

"Jocelyn" wrote:

Manny,

You're not breaking the law as much as you can be fined by Visa/MasterCard/Discover/AMEX, per your signed agreement, if your customer's card number was compromised and the info came from your store. I think the minimum fine is $50k

Firewall, that really depends on the "firewall". There are real ones or ones that calls themselves one. What's the make and model.

That's per year and yes to CustomerSource access. Again, click here to read about it.

and the download link on the right side of that page.

What version are you running exactly? Manager | Help | About

Understand there were 38 hotfixes released for 1.2 and 5 so far for 1.3. I can post some info about the changes

Would be very hard to prove that it came from me, but then again, even if I have version 1.3 and then use Card Vault, I am still in the same situation, the information resides in my PC anyhow (any way to manually delete the info in the database?) I mean, with this I might not even dare integrating RMS and stick with my old Hypercom.

As for the versi> Manny,

Manny,

If they can track down Home Depot, that runs millions of transactions a year, they can track you down. ;-)

You are still responsible for your Hypercom receipts, what if you get broken into and the thief takes your files! You need to may sure and shred those copies at some time too!

Card Vault has a free version that keeps track of things, encrypted, with a password required and _probably_ all you need. The for pay version _also_ gives you the ability to reprocess a batch/card without too much manual effort.

Jeff, you make a good point here with the receipts - had not thought of that. So, your recommendation would be to buy the maintenance plan and upgrade to

1.3 and use the free versi> Manny,

Jeff,

Matador,

Not from the Journal. That is a stored picture of the receipt and can't be changed. You _can_ remove them from the database, but 1.3 effectively does that anyway.

Manny,

In a nutshell, yes to all.

What you _really_ should do is to get in on the current, buy 2 years, get 1 free Maintenance plan, if you can afford it. Sale ends June 30th. That give you 3 years of updates, maintenance and CustomerSource.

As a partner/reseller, I would recommend buying through a reseller. :-) Find one that you like, contact MS at 888-400-4266 and have them send you a MBS Partner Change form, its too large to include in the post.

Jeff, does "PC Charge" software store this information if you use it to process CC's? Or is Card Vault a completely different type of program?

"Jeff" wrote:

Jeff,