Just an opinion but the people at DRS, a certified MS partner for RMS absolutely suck. They are amongst the least cooperative and most arrogant support group we have ever encountered. Everything is the end users fault, they insist upon you reading hundreds of pages of documentation just to get a simple answer that they could address quickly and easily and last but not least, when they are the ones that screw up and you have a problem do to a programing error on their part, they refuse to admit responsibility!
We absolutely despise DRS, and we pray that another vendor introduces products to compete with everything they produce, which should not be difficult as what they produce is basically junk!
Signed,
Falken