I have integrated a website with RMS. When orders come in, I make them a workorder and send a PO to the distributor that will ship the product. At the end of the day, the distrbutor sends me the tracking number. When I bring up the customers order and enter the tracking number, I then complete the transcation, then press Shift/Control/F8 to mark the order processed. Does this send the tracking number to the customer? If not, how can I do that with out going to Outlook and physically doing so?
- posted
17 years ago