Is there any way to easily look up the tracking number for a person's order?
We lookup the person's name then 'purchase history' tab...that is the place I want to see the tracking number so I can track the package.
Is there somewhere else I can see it besides the "journal" which is useless or the shipping report which is a completely additional step (time waster) and doesn't allow you to track.
The "track shipping" button in POS screen doesn't show any of our UPS shipments. Besides, that is not where a customer service person would go to look up a customer's purchase history info.