I have an HQ customer with 4 stores. They are on RMS 2.0.0109. There are some global customers created previously that are missing at some stores. Global customers are enabled at all stores and new customers default as global as well.
My question - Is there a way to sync up the global customers? Can I just run a SYNCHRONIZATION WORKSHEET for all stores after hours. It appears HQ has all the customers but some stores do not. Any suggestions. Thanks
hi,
use the wokrsheet 401 (Requst Data Upload) to transfer the Global customer information form HQ to Stores.
" snipped-for-privacy@retailtech.net" wrote:
did you try updating Customer table before running Worksheet 401? like UPDATE Customer SET LastUpdated = GetDate(), this will update the LastUpdated field to the current date that will then prompt a download to the stores the next time the store connects to HQ.
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