I have problem some amexcard card sales.. Because, I have receipt with 6digit auth number and 14 times amex sales.. But, my card processor(cynergy data) and amex says, They can't see the any transaction their hos computer.. so, retry again sale thru offline sale with full card number and auth code.. But' I can see just only last 4 digit card number because set up the option marked securit c/c number.. anybody here please tell me how can i find out full card number on my computer.. And, another question How can got the rms software approve code even not through amex and c/c card company host computer... Who's the problem???
How can i find full card number..
Dec 17, 2005
2 Replies
Irene,
If you have marked to encrypt the card in the database, there is no way to see the entire number. Try going into the Journal, find the transaction, and then click on the Tenders button. If the number displays, you have not encrypted the database.
If you are using a preferred processor, you can go to Reports - Miscellaneous - Electronic Draft Detailed and you should be able to see the full card info.
Richard
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