A group of ROAs or Paid to Account Transactions are missing from a recent Z-Report. The transactions have indeed posted to each customer but do not appear on the Z-Report. That line equals zero for that batch. We have checked batches on either side of the one in question to no avail.
My cashier seems to remember a power interuption that took us offline for a short period of time, and I show an extra batch for that day on that register. No ones remembers Z-ing out midday. I have established that we are running online now and again, I can see the Payments on the customer record but on no Z report.
Any ideas?
Ken