Poblem with EPSON TM88 IV

Dec 04, 2007 3 Replies

I am having a problem with Epson TM88IV printer. When We click on print some time it stop in middle and I am getting message on POS printer not responding and after 30 or 40 second I getting "unknown error" The printer wont work again unless I open the printer cover (Where papper roll sitting) and close back again. It is doing like that atleast once a day. I called ESPON and they told me nothing wrong in printer and I need to contact Microsoft. So How I fix this problem.


Hi Gill

I know Epson have told you there is nothing wrong with the printer but the fact that when you open and close the cover makes it work again would suggest that it is a hardware issue. Do you have more than one POS and could swop printers to see if the problem follows the printer?

"Gill" wrote:

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