Is it possible to have RMS print a "draft" receipt when a transaction is put on hold?
If not, any suggestions/workarounds to provide a "ticket" for carryout orders which would suffice to identify the physical product with the transaction that's on hold?
I've come up with a cumbersome method using layaway but I'm hoping there is something easier.
Sounds like you will need to utilize the Layaway, Quote, or work order features.
the on hold is meant to be used for the scenerio where somebody left their wallet/purse in the car and they needed to run out to their car. So you'd put their transaction on hold so you are able to help the next customers in line. when the wallet/purse returns to the counter, recall the on hold and finish up the transaction.
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