Print detail of transaction on hold in RMS-POS?

I think work order would probably work better for that. Craig

If I'm understanding how workorders 'work' we'd have to create a customer name. Using "hold" we can assign a seat or table number to the transaction, and bring it up when we need to complete the sale.

Are you saying there is NO print-out capability of a transaction on hold, but there IS with a work order??? The idea here was to present a 'check/bill' to the customer, but still leavethe sale incomplete, in casethey want to add something to the sale.

You could create a generic cash customer to use with the work order. With the work order you can recall and add or subtract items and print. With hold you could only add or subtract items, but not print. Craig

Thanks. I guesss that's the choice. But the work order does not seem to allow me to modify the customer name to identify each table so we can bring it back up. It looks like I'd have to create a new work order for each table and then go back and delete all of them periodically.

We've come a long way in finding a workable solution for this, but it doesn't look like it will be perfect.

WineGuy

"Craig" wrote:

First, keep in mind that RMS is definitley not intended for restaurants.

Second, create an account for each table.

Tom

Use QUOTES. These print receipts. Just modify the quote receipt template to say the word BILL or INVOICE or whatever.

Use Shift-F9 to enter details (think table number). Make the receipt print out the transaction details.

This works fine in a restaurant where you want to print a bill for a customer, then tender the "quote" you have on hold at a later time. This also allows you to update the quote and add items as necessary.

Hi Guys,

There is a specific module for RMs and the Cafe/Restruant business. Check out

"Jas> Use QUOTES. These print receipts. Just modify the quote receipt template to

This is a great solution, but my knowledge of RMS is limited. When the Quote Receipt prints, it shows items I don't want: Deposit Payment, Total Purchased, Total Due, New Balance. Remaining Deposit, Remaining Balance, New Balance... are all unnecessary.

When I go into the receipt properties screen for a Quote, I don't find switches (attributes) for these items. I also don't find a place where the word Quote is originating, where I could change it to something else.

Where would I find these? Thanks.