I was wondering if anyone had come across this issue using POS. The function (a button that is set up in POS) is used so that a cashier can swipe the Mercury Gift Card after being prompted to do so, and the card's balance is returned. The problem we are having is that nothing comes back from Mercury, even though it appears it is running. If the card number is manually entered, then a balance is returned. We haven't had any problems with using the swiper for credit card and gift card sales, so I'm thinking that there is something wrong with the function itself. (I have already contacted Mercury about this problem but they are, for lack of a better term, stalling). Thanks for your time.
- posted
16 years ago