Has anyone experienced problems with the MSR not working when migrating from RMS to MS POS 2009? I'm having this issue with my MS POS 2009 install. When my register was running RMS, the IDTECH swipe I have (model #IDT3331-33UB) was properly parsing the CC information into the RMS system's credit card input screen. Now however since upgrading to MS POS 2009, all of the CC info is going into the first field on the credit card data input screen in MS POS 2009 when I do a swipe.
I believe the MSR parsing is working correctly as I have reviewed the IDTECH documentation and I'm getting two lines of output in notepad when I do a swipe. The first line starting with '%' and ending with '?'. The second line starting with ';' and ending with '?'.
It would appear that the problem is with the MS POS 2009 software not having the correct driver for the device. For the register properties, I have two different MSRs listed as 'Available Devices'. One is USB Keyboard MSR and the other is Wedge Keyboard MSR. Both of them have the same problem. I looked at the IDTECH website and could not find anything driver-related that I need to install so I'm back to thinking the the issue is with the MS POS 2009 software.
If anyone has any suggestions, I would greatly appreciate it!
Thank you, Erich Krueger erichkrueger @gmail.com