I am looking into implementing POS in my retail store, but I'm not quite sure how the synchronization process works between the POS front-end and our Quickbooks on the back-end.
The issue is that while we have a physical retail store, we also do some orders that ship immediately from the store and are then invoiced to one of our independent sales reps which they will pay at a later time. These invoiced transactions, if I understand correctly, will still need to be done in Quickbooks, not in POS. Is this correct? The item will be deducted from inventory, but we are still awaiting payment for the items.
If so, then will the synchronization process update the inventory in both directions? Or does the POS merely send it's transactions back to the Quickbooks back-end. If so, then our inventory counts in POS will never be correct and this takes away one of the huge benefits of POS.
Can anyone explain how this synchronization works, or if there is another way to handle this process within POS?