RMS HQ Reports - Error on bring up built in reports

Apr 20, 2009 3 Replies
E

Hello,



Since we have upgraded from RMS 1.2 to RMS 2.0, we have noticed our RMS HQ Reports does not seem to work any more, but my custom reports under the same Reports tab does work.



If I try to go to from the RMS HQ Manager windows on the following tabs: Reports/Sales/Detailed Sales



I get the following out come:



Active Report ="Report file E:\program files\Microsoft Retail Management System\Headquarters\Reports\Sales - Detailed Sales Report.grp does not exist.



Only option is "OK"



Has anyone else encounter this or know how to fix this?



If I go to my custom reports: Reports\Memorized\ The RMS HQ Manager work fine as before we upgraded to RMS 2.0.



Ed



Vote
Twitter Facebook LinkedIn
E

Yes, the E: Drive is where all our applications are store on. Ok, If I look at my E: Drive:

E:\program files\Microsoft Retail Management System\Headquarters\Reports

All I see are my Memorized reports, but if I look at the RMS HQ 2.0 Install CD:

D:\HQ\program files\Microsoft Retail Management System\Headquarters\Reports

I see all the Customer's, Item's, Layaway's, Misc's and Sales reports.

Could I copy these from the install CD or would it be best re-run the install RMS 2.0 CD to recover these reports. Why would they be remove on the upgrade from RMS 1.2 to RMS 2.0?

Ed

"Maurice @ ARS" wrote:

Vote
Twitter Facebook LinkedIn
T

I see all the Customer's, Item's, Layaway's, Misc's and Sales reports.

Could I copy these from the install CD or would it be best re-run the install RMS 2.0 CD to recover these reports. Why would they be remove on the upgrade from RMS 1.2 to RMS 2.0?

Ed

"Maurice @ ARS" wrote:

Vote
Twitter Facebook LinkedIn

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required