Shift F9 override

I tried to use the shift F9 to override the deposit on my work orders. In fact I can override them...however...when a customer comes in they often put a deposit down so we can order parts so sometimes the deposit amount is more than the work order. The system wants to collect the total for the work order and give back change. How can I get more in than the work order amount and leave it showing as a deposit on the work order?

Reply to
Zunibear
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Just an idea...

Create a non-inventory item DEPOSIT or something like that. Check 'block the sales of this item', 'Item may not be placed on purchase order' and 'Must enter price at the POS' on the Options tab.

You may also want to create a department and/or category for Order Deposits.

You can make the 'price' of the DEPOSIT any amount you need to tender the order deposit. When the order is finalized, if the previous deposit is greater than the order total you will have to refund money when you pick up the order.

Tom

Reply to
Terrible Tom

Tender the work order as $0, then make the payment into the customer's "store account" which will make it have a positive balance.

When they pick up the work order, tender the Work order out of the customer's store account.

Will that work?

"Zunibear" wrote:

Reply to
Mickie

I'm not sure but I will try it out in my test sytem...thanks!

Reply to
Zunibear

I'll try it in my test system and see how it works for us. THANKS Tom!

Reply to
Zunibear

This is what we do, but to keep reports right, you have to do a negative deposit item and amount when the deposit is redeemed for the actual items. It's a little messy, but it works.

Reply to
Jason

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