We have this working now, but the screen on the 6550 stays blank for almost the entire interaction with the customer. We have to tell the customer when to swipe the card because the screen stays blank. Is there a way to get the total of the transaction to display on the 6550 screen so the customer knows when to swipe?
Thanks,
CS
Enable the Pole display for the ingenico and it will display the cost of each item as it is rung up. Hope this helps. Also did you set the ingenico up with the information from the knowledgebase?
Hi Steve
Thanks for the response. We tested the pole display option during setup and that still isn't what we wanted, but that might work for some people. We want to see the "please swipe card" and "Your Total Is $$$" or something to that effect like you see when using the machines at Home Depot or most major chain stores. There is a group of people talking about paying a developer to make the 6550 work like customers are used to seeing for sig cap. If you want to chip in to make the costs lower for the development send me a message and I'll put you in contact with the developer.
Thanks
"Steven @ S&S Tire Service" wrote:
I believe I know what you are talking about. How much do you think it will cost as a whole? I am sure as the Ingenico gets more common place at more stores we will see more people willing to help pay the cost. Let me know what you find out. Thanks
Hi Steve
I'm not sure yet what the cost is going to be. The person I'm dealing with at New West Tech. is tallying up the number of folks who are interested in this and then I think we should be able to split the development costs. If you or anyone who reads this are interested in updating the graphical interface on the Ingenico signature capture devices could you please send a message to George: snipped-for-privacy@newestech.com
Thanks,
Chris
"Steven @ S&S Tire Service" wrote:
Hi Chris,
We'd be > Hi Steve
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