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Voucher

Hi,

  1. - I want to put a Gift Card (Product type Voucher) in a Quote, but when I try to Pick up entire quote, my sale show me an error and don't request the serial number for this product. When I do the same with a product Serialized, when i pick up the quote, the RMS request the serial number for this product.

  1. - I want use the product type Voucher as a Debit Card of the Store, but when I sale the voucher, generate a Sale with Tax. When the customer redeems this product, again generate a Sale with tax, this implies that this paying the taxes twice and this is a big issue. Example, I sale a Voucher with 0.00, RMS printing my sale with Tax of 12% = .71. When the customer use a .00 of your Card, RMS printing my sale with tax of 12% 5.36, but this does not have to happen because already payment the taxes in the first sale. I can solve this?

Thanks for your Help.

Regards

Reply to
Nery Martinez
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Not sure about the first part- in fact, I thought that Serialized items had the same problem with Quotes...

For the second, just make the gift card a non taxable item. There are other issues with gift cards and accounting by the way (Selling a gift card creates a LIABILITY rather than an ASSET)...

Reply to
Glenn Adams [MVP - Retail Mgmt]

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