I'm moving my business files to a new Dell laptop running WINXPPro... my QB installation is the upgrade version of QB02PRO ... When I installed the full version of 01 it went flawlessly... the upgrade installation to 02PRO seems to install well until the re-boot process. Upon pressing the reboot button the install reports it is "completing setup" and at that point it locks-up and requires manual reboot... it then reports an error message "Set up failed to run installation: the remote procedure call failed." Afterwards the program appears to be installed and will attempt to start... it quits after a second or two. Has anyone experienced this and have a work-around? TIA Tom Clark
Install issue QB02PRO
Dec 07, 2005
2 Replies
Did the upgrade version really need to be installed first? Perhaps all that was needed is the presence of the CD when requested. I believe there was a problem back in version 2003 that was resolved. Only trouble is that it was so many years ago that I forgot the solution.
I guess that is why Intuit sunsets their products. It becomes very difficult supporting old products.
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