Somebody's got to sign the checks. Have them place the signed checks face up instead of face down as each is signed. Viola! Problem - if there ever was a problem - solved.
Uh, the program is working as designed. At least one person on the planet doesn't like the design.
Oh we understand what the program is doing and what you want it to do. What is baffling beyond all comprehension is the fussing like the third monkey on Noah's gangplank.
How did the data get messed up and why doesn't a verify/rebuild report or fix any problems?
That seems to be the case. QB's support is of no help and a verify & rebuild, their suggestion, turned up no problems. I'm just going to have to create a new company file and transfer balances.
Just a wild and crazy thought.. Is is possible that the printer is set up in windows more than once? One instance configured to print front to back and the other back to front?
Buy the way if you examine the check register are the check numbers assigned to the correct checks that were printed?
No, its not. I can access it in a second location via a network connection on one of my other machines but its only locally installed once.
No, they are in reverse. The register lists the checks to be printed alphabetically. When I confirm the starting check number in the print checks window, say 1001, QB assigns the numbers in ascending order to the alphabetical list of names. Adam would be assigned 1001 and Zeke would be assigned 1021 assuming there were 21 checks in the run.
I, out of habit, feed my checks with 1001 on top and 1021 on bottom because that's how its supposed to print. Then I end up having to go into the register and manually change all the check numbers because Zeke was really
1001 and Adam was really 1021 due to the reversal issue. I'm going to have to either school myself to feed the checks with the highest number on top so that I don't have to change anything in the register or just start a new company file.OK BUB, you are STILL not listening and this is the LAST time I will feed this troll. That is what you are or you would not be munging your addy and not providing a legitimate method of emailing you offline.
The cheques are NOT BEING PRINTED PROPERLY. They are being printed in REVERSE ORDER FROM HOW THEY APPEAR IN THE CHEQUE REGISTER.
How would YOU like it if your 50 page report printed backwards, eg. page 50 to page 1, when all of your other reports created in the same software printed page 1 to 50? GET A GRIP.
NO!!!! WHAT IT SHOULD DO, BY DEFAULT.
This sounds plausible, but she is having difficulty finding the means by which this annoying procedure is taking place in order to change it to the program defaults.
How have you redirected to other printers? Using Windows control panel? QB print forms > checks local screen? Or the QB file > printer setup screen?
QB DOES NOT spool in reverse.
You are correct, there is not.
QB does NOT reverse print. Your printer might.
QB does not direct the print order. QB spools to the printer. QB simply 'remembers' which print options you last used, and that may be the problem.
I promise you THERE IS NO GLOBAL SETTING WITHIN QB THAT CHANGES THE PRINT SPOOL. Reverse printing order is a function of the PRINTER. That said, it is entirely possible that you somehow, somewhere told the printer to print in reverse order from within the problematic QB company file.
There are two places to look within QB. One is the printer setup command from the file menu. Look there, and check the printer name and the options for the printer that are selected when you print checks. Next is the local print settings in the 'print forms' > 'checks' window. Again, check the printer name and the options you chose.
Check that the printer name matches the default name on your windows system. And, since you mentioned you have installed the printer over a wireless network, check that the printer shows the same problem with the file when used from the workstation it is installed on.
If you still are having problems try this:
Delete the printer. Reinstall using a different name. Update the drivers. Set the newly installed renamed printer as 'default' on both your laptop AND the computer it is locally installed on.
Just before you begin to print the checks take a look at the page layout section for the printer. What does it say, front to back or back to front?
If you can't figure out my email address from snipped-for-privacy@gmail.com, then that probably explains your intransigence regarding print-order.
Still, proper newsgroup etiquette defines that unless a poster invites an off-line communication, it is impolite to impose. Usually the rule is "Post here, read here."
It happens. Most ink-jet printers print in reverse order, page 1 is on the bottom of the stack. We have two printers that do it that way. That's the way things work. I just don't go all crazy-in-the-head over it.
First of all, I have posted precisely TWICE before this regarding this problem. AND, having been a daily, or near daily, user of quickbooks since version
6.0 Canadian, I am very well aware of how this program is supposed to work. Therefore, I do not believe that I am being uncompromising. Tara is frustrated by something which she has been unable to change/fix, and has been unsuccessful in obtaining direction in HOW to change/fix her difficulty.Being able to see her problem and empathize does not make me "intransigent".
Stop trying to sound smarter than you are by using a $10 word when "uncompromising" would have sufficed.
And I CAN figure out how to get your email addy. I am far from stupid. But I am not afraid for people to know my real name, either.
Tara,
My IT partner has suggested something, which I am not sure you have looked into or how that might have anything particulary to do with that customer file. He suggests you look into collate settings which may be saved in the data file. He says that if you set the printer to collate, it will print in such a fashion that your first cheque (in your case alphabetically, rather than numerically) will be at the top of the output bin.
Let me know if this gets you anywhere. In the meantime he will think on this issue some more.
The collation method refers to how the printer will output multiple copies of documents with more than one page. For example a two page document can either print (page 1, page 2, page 1 page 2) or (page 1, page 1, page 2 page
2).I do believe there is a good chanceTara's problem is with the setup for the printer in windows (which can be set in QB ).
Hmm. "intransigent" is only twelve letters whereas your recommended alternative is fourteen, which, after honing my figures to a fine edge, is worth (mumble, mumble, carry the two...) $11.67.
That is, however, of no moment inasmuch as I don't care what your name, real or imagined, might be. I am similarily indifferent to your courage, as are all we LA Rams. If my real name if crucial to your well-being, you could ask; I had no idea its absence was somehow important.
Sorry if you were offended.
There is a printer settings file called the QBPRINT.QBP - It stores all the settings for printing in QuickBooks. If this is only happening for a single company file and you have the same printer set up for all company files than I might try *renaming* (don't delete) the "QBPRINT.QBP" to "OLDQBPRINTQBP.OLD". Keep in mind that essentially you're making QuickBooks start over with a new/clean printing preferences file if you do this. No worries, you can always switch back - just delete out the new QBPRINT.QBP that was created and replace it with the older one that you have previously renamed (just rename it back so that it's called "QBPRINT.QBP" again)
So, broken down I might try the following:
This issue seems to happen the most under Windows XP but I've also seen it under Windows98SE, when someone had manual duplexing turned on in their printer driver.
Something else to try is to disable : "Use advanced printing functions/options" in your printer driver. Not sure if your Brother printer driver has this though. I've seen that resolve this issue as well. Works great if you don't need to use the advanced printer features. :)
The other posts that talk about reversing the print order are also valid, and you'd probably get that as an answer if you were to call Tech Support. But if it's only happening in 1 company file ... I'd check out QuickBooks with a new QBPRINT.QBP file. It sounds like something in your printing preferences is throwing this off.
-Elw00de
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