Problems reinstalling QB '05

Apr 19, 2007 3 Replies

I had to reformat my computer, and I now have Startup Monitor on it. It gives me an error that _startup_nu.exe is trying to log my keystrokes. The program will not install unless I allow this. I thought nu.exe was a Norton Utilities file. Anyone know what this file is? I can't find it anywhere online.



I can't help you on the nu.exe file but if it did not install with Norton then I would uninstall it and scan your PC for spyware before installing anything else.

Where did you get startup Monitor? I know that they say to disable A/V software when installing QB so I would disable SM too.

"NU.EXE" is, indeed, the old Norton Utility program. That doesn't mean:

  1. That something else by the same name isn't running,
  2. That a bit of maleware is masquerading as Norton,
  3. That NU has been corrupted by a piece of malware.

The first dog out of the shoot should be to scan your machine with at least three or four malware programs.

Correction: Should be "... first dog out of the CHUTE...," although shooting is sometimes appropriate in situations similar.

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