A client purchased a new Dell laptop (WinXP Home), which came with QB
2005 Simple start already installed. I tried installing QB Pro 2003, and it goes through the installation process ok, and then states that it must restart the system, to which I respond ok, and then the only thing left on the screen is a small dialog box stating "Completing installation". The hard drive light flickers a bit and then less and less untill not at all, and the system never reboots, just hangs(even overnight). So I manually shut it down and run QB 2003 and it seems to work, untill I try to open the company file, because it needs to upgrade QB first the the same lvl as the other networked computers, as expected. But when I open the upgrade window, it is blank and giving script errors. Also the QB browser does not work, blank also, and script errors on page. The laptop has a good strong wireless network connection, and IE is working flawlessly.
Anyway, I thought maybe the problem was with the fact that it came with
2005 simple start. So first I used system restore to put it back to original, then I uninstaled the 2005 simple start and then deleted the "Intuit" folder completely, as well as removing any Registry entries pertaining to "intuit" or "Quickbooks". And still had the same result as above.
Any help would be appreciated.
Paul