Can't Download from Vanguard

This started last week seemingly from nowhere. I can't download transactions from my Vanguard accounts. Quicken 2011 R8 gives an error: OL-292-B The server rejected the request as invalid.

I haven't changed anything in my setup and have previously downloaded from Vanguard for years with no problems. This is happening on two different Vanguard accounts. Other accounts download OK.

Any suggestions on how to remedy this? Thanks.

Reply to
Oregonian
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from my Vanguard accounts. Quicken 2011 R8 gives an error: OL-292-B The server rejected the request as invalid.

Vanguard for years with no problems. This is happening on two different Vanguard accounts. Other accounts download OK.

After almost a week of problems, the issue resolved itself yesterday.

Reply to
Oregonian

I saw this as well. And bizarely, when I created a test Quicken I was able to activate and download!

By yesterday (Saturday), it was working again.

Reply to
Marc Auslander

I called Vanguard about this same issue and they said they were aware of the problem and working on it. No ETA for a fix. My call was on Wednesday 21 November at 1700 CST.

Reply to
Don in San Antonio

just tried tonight - Friday - Nov 23, 2012 -

ERROR -

went and looked in the Q logs -

--> help -> logs -> Conn log

------

20121123 20:15:34: Marketing session sending to:
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20:15:34: QFN: Beginning get from
formatting link
20:15:55: QFN: End get from
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netstatus 020121123 20:15:55: QFN: Beginning send to
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20:15:55: ***QFN kQFFinished: returns 6730587220121123 20:15:55: The server does not recognize a request from the application. Try again now, or wait and try later.20121123 20:15:55: QFN: End send to
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netstatus 1420121123 20:15:56:
Reply to
ps56k

BTW - I went to the Vanguard website, and looked around my Account History to see if I could do a manual download...

I couldn't find anywhere to click on an Activity Download ??

formatting link

Reply to
ps56k

Vanguard knows they have an issue with the downloads. To manually download from their website, log on. Click on "MY ACCOUNTS" to click on "TRANSACTION HISTORY". Click on the down arrow in the upper right hand corner of that panel (when you hover over it, you'll see the POP UP "Download" come up. Click on the appropriate options and accounts you want to have Quicken deal with.

Reply to
Andrew

Reply to
ps56k

I received an email from Vanguard yesterday indicating this issue is resolved. "The issue has been resolved and you should no longer receive and error when updating your accounts."

Reply to
Andrew

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