Fidelity SmartCash -- No Transactions Downloading?

Apr 03, 2010 2 Replies

Hi --



I'm using QP2010R8, and for the last week or so, I'm told there are no new transactions when I run OSU. I know there are new transactions, and I can see them when I log into Fidelity.



I finally deactivated OSU for my SmartCash account and then reactivated it. It found two new transactions and matched them in my register. Yay! Hopefully it will continue to find new transactions.



Anyone else seeing this? Or is it likely my account just freaked out?



Regards,



Margaret


I forgot to mention that this is an investment account with a linked checking account. I don't use the investment portion, though that account has to be enabled in OSU. The checking account portion is where the transactions stopped downloading (just got a message there were no new transactions), and downloads have to be disabled (in settings). Hope this is clear.

Margaret

Margaret wrote:

OSU and my Fidelity SmartCash account say there are no new transactions, yet when I log in at Fidelity, I have several. I won't have any transactions at NetBenefits for perhaps a week, so I don't know if it's affected too.

Last week deactivating OSU, closing Quicken, reopening and activating OSU caused my new transactions to download. Today, no go.

Anyone else having this problem?

Thx!

Margaret

Margaret wrote:

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