Financial Transaction problem

For some reason I cannot get mutual fund transactions to function. The entry works just fine but when I click on "Done" - nothing happens. This has always worked for me in the past so it isn't that I am unfamiliar with the procedure. Obviously, I am doing something wrong or the software is broken. Can someone please put me back on track.

Reply to
RHG
Loading thread data ...

Hi, RHG.

First obvious question: Which version of Quicken? And it wouldn't hurt to mention operating system.

Second, how is your fund account set up in Quicken? As a Single Mutual Fund? Or a regular broker account? Or what?

Third, what kind of transactions? Dividends? Sales?

And, finally, step by step, how are you making the entry? And exactly what happens? (Yes, I know you said "nothing happens"; I'm just asking exactly what happens BEFORE nothing happens.)

RC

Reply to
R. C. White

Qucken Deluxe 2006 And it wouldn't hurt

Windows XP Home Edition

Or what? Broker Account

Sale of Mutual Fund (actually it is a fund within an Annuity

After making all necessary entries into the transaction dialog box, I press enter and all boxes are cleared. In other words, no entry is made.

Reply to
RHG

Quicken Deluxe 2006 And it wouldn't hurt

Windows XP Home Edition

Broker Account

Sale

Transaction dialog box And exactly

I fill in all the necessary boxes in the dialog box and press enter. All boxes are reset to blank

Thanks for the prompt answer. Dick

Reply to
RHG

Hi, Dick.

Thanks for filling in all those blanks. Now I have a better understanding of the question. But I still have a couple of questions.

A fund within an annuity within a broker account? I'm not sure I understand the mechanics of this. Perhaps there is no entry for you to make; all transactions occur within the annuity and you should record only purchases and sales of the annuity itself. This is quite different from owning the mutual fund shares directly. Could you clarify this point for us?

Which kind of transaction box? "Sell - Shares Sold"? (That's what Q2008 says; I don't recall clearly if Q2006 has the same label.) What happened to the cash you received; did it stay in the annuity or in your broker account - or did you get a check?

I agree that it sounds strange that pressing Enter/Done would clear all the boxes in the transaction wizard. Could you give us some sample numbers to illustrate?

RC

Reply to
R. C. White

In addition to R.C.'s questions; I note that in one post you said you "click[ed] Done", while in this post you say you "press enter". Which is it?

Also, do you have your register quickfill preferences set to "use the enter key to move between fields"?

If you are pressing the Enter key, and you have your preferences set to move between fields when you press Enter, you won't usually get an investment transaction "entered" until the "current" field becomes the "Enter/New" button (after you have pressed the Enter key enough times to move the cursor to the "Enter/New" button). Pressing the enter key when the Enter/New button is selected will cause the transaction to be entered, cause "some" of the transaction fields to be cleared, and wait for you to "enter" another transaction. But it will "enter" the transaction.

[Based on Q2008 Premier, R6: I do not have Q2006 installed.]
Reply to
John Pollard

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.