Forced to upgrade then they release a new version.
Sep 01, 2005 15 Replies
S
sqldba
As most of you know we had to upgrade back in April to continue to be able to download. I don't have a problem buying the upgrade but when they release a new version, 2006, a few months later I have to draw the line. I'm sure they made a bundel on the forced upgrade to a soon to be obsolete version.
I just wanted everyone to remember this the net time you think about buying Intuit products
Pissed off and pissed on.
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Q
Q_Lover
sqldba said
Q2005 is $15 on EBAY, Q2006 seems to sell for ~$35. I plan to stay a year behind. It's well worth $15 a year. YMMV
H
Hank Arnold
Huh????????
You were surprised that Intuit released a new version in August? Where have you been for the past decade or so???
Do us all a favor and switch to Money. Then check back in a year or two and let us know how well MS treated you...................
M
Margaret Wilson
Intuit didn't *force* you to upgrade in April. You chose to hold off on upgrades until their sunset policy got you ... on an old version. Since you clearly don't mind using old versions of Quicken, why do you suddenly want to upgrade to Q2006? Do what the rest of us do. Time your upgrades so you don't have to buy more than one version in a given year. And don't blame Intuit for your own blunder.
Regards,
Margaret
S
sqldba
It seems that most of you 'just don't quite understand' the business logic used in their sunset policy and timing of releasing a new version.
I was not forced to upgrade. If I wanted to continue downloading updates to a dozen or more accounts without a few months of interruptions I had no choice but to buy a version that was to be updated a few months later.
M
Margaret Wilson
Umm, check your original post. "Forced" was your word.... Each Quicken version has three years before "sunset." Plan accordingly next time.
Regards,
Margaret
N
Notan
I'm not sure that Intuit *ever* said anything about Sunsetting, prior to the 2005 event. If they did, they sure didn't spell it out.
Notan
J
John Pollard
They said a *lot* about sunsetting. Both on their web site and in emails to users.
Oh! Could the op have been a user that thought registering was a bad thing to do? Tsk, tsk.
To say nothing of the fact that online access could have been maintained for a few dollars by buying a newer version from eBay.
Op has no legitimate complaint. I have zero sympathy (And op's b.s. about Intuit making money by allegedly tricking users, puts op in the category of ignorant, insulting, jerk).
N
Notan
Before 2004 (the year)?
I got, from Margaret's post, that Intuit gives us three years of "heads up." While they do it, now, I must've slept through the 2001/2002 announcement.
Notan
H
Hank Arnold
Oh, puleeeeezzzzeeeeee!!!!!!!!!!!! It's you that is clueless!!!
You have 3 years notice of the sunset policy, 10+ years of a history of upgrades in August and cheap prices on e-bay. "A few months...." is bullshit........
Get your head out of your ass and look around you for a change......
Oh, by the way.................. PLONK!!!
M
Me
My, posters in this newsgroup certainly have taken a beligerent turn since I used to frequent it previously...
I run Q2003, duly registered. I receive offers to upgrade each year, but Quicken has NEVER sent me any word (letter or e-mail or download message) saying that Q2003 will be "sunsetted" in April of next year. I gather that it will be. Additionally, I never have occasion to visit the Quicken web site, so that is little excuse either. [Even now I can find no reference to a Q2003 sunset date on their web site.] The only way I learned about sunsetting at all is via this newsgroup, which IMO probably serves less than 5% of the total Quicken user population.
If Intuit doesn't tell me that I need to buy Q2006 to continue electronic bank transactions until their product has only 3 months of life left before the next upgrade when they could have told me when it had 12 months, then I think the original complaint is valid.
J
John Pollard
You say, no word anywhere about when Q2003 will be sunsetted ... seems you're concerns amount to jumping the gun a bit. As far as I'm concerned, they are only obliged to notify you when their decision is final.
Intuit has been asked to postpone the month of sunsetting to a bit later in the year; perhaps they will do that. Maybe they will even have the sunset coincide with the release of a new version of Quicken.
When sunsetting occurs, you need only upgrade to the next version, not the newest version, to continue online service.
What is sacrosinct about 12 months; what is the serious harm in only 3 months notice? What is an objective standard for this information.
Anyone who claims that not having some minimum advance notice on sunsetting is harmful, but who refuses to seek out such information, has no one but themselves to blame.
Finally, you not only need to be registered, but Intuit needs your current email address, and you need to make sure your spam filter(s) don't prevent you from seeing any email from them. [I'm sure none of that pertains to you, but it is for anyone who might not have thought it important to maintain a channel of communications with Intuit ... there are plenty here who adamantly refuse to do so. "Damn, that hole in my foot hurts"].
J
John Pollard
So no one can say they didn't know where to look.
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A
Andrew
John - you might consider using tinyurl.com - their link for the above is:
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(a little shorter) and there's no redirect advertisement panel in the middle!
J
John Smith
I do remember with 98, my bank no longer supported the download, or was it quicken, I upgraded to 2004. I would like to preview 2006. I tried to install thinking it would parallel 2004. WOW! it uninstalled it. Launch
2006 and goes to purchase page. I was able to uninstall and reinstall my
2004 but what a hassle.
Alan
N
Notan
Ah, clearly one of the smart ones, who backed-up his data before installing an update/upgrade!
Notan
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