Morgan Stanley Smith Barney Switch to MSSB.com

Does anyone here have a Morgan Stanley Smith Barney account that have just ungone the switch to MSSB.com? I am having major problems with the switch and cannot doing account transactions to Quicken now. Have anyone experienced this and have a possible solution?

Thanks charliec

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charliec
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I have a couple of accounts on mssb.com. Quicken has worked fine since the transition expect one weekend when MSSB web access was also down.

What's your problem?

Mike

Reply to
Mike Blake-Knox

Mike, I got it fixed! charliec

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charliec

I've gone thru the switch. It was only a problem because they downloaded a ton of already downloaded transactions. Since I download every day, I don't know why they couldn't recognize this.

jo

Reply to
jo

ton of already downloaded transactions. Since I download every day, I don't know why they couldn't recognize this.

Yes, I got that problem fixed. But on the Stock Trading side of the new website, there is a problem. When you purchase stock and then got to the Order Status page and review the details of the order, you cannot go back to the home page from there. You have to log-out and log back in to get back to the home page again. Hope they fix that!

charliec

Reply to
charliec

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