One Step Update can't complete Qkn Cloud update

Jul 19, 2019 Last reply: 6 years ago 5 Replies

Running Qkn Premier R20.15 Build 27.1.20.15, on Windows 10 PRO PC



Subject matter says all. Summary only shows, in red, "Errors during Quicken Cloud sync".



Once only it had a link to see details but that just led to the summery and error message.



Thanks


Does Help/Log Files have anything?

WOW! Have been using Quicken since the era of quills and inkwells and I never knew about Help/Log Files.

On the down side, I can't read (= understand) the log file contents (in Cloud Sync Log), so I better get with Quicken support and see where that leads me. Will post any progress/results for edification of group . THANKS!!

Good luck - be interesting to know what (if anything) they have to say.

Quicken Support suggested successful actions, involving Edit > Preferences > Quicken ID, Sync & Alerts > Reset your cloud data . YES

All is well now.

Glad to hear it worked out for you. I don't do cloud so never looked in there.

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