Q2010 - Odd Banner?

Oct 25, 2009 17 Replies

I have Q2010 installed for a couple of days and when launching the program, I get the Q2010 Banner. All at once today, I started get the Banner for Q2008! The file that is opened is Q2010 file, and the Help About, shows Q2010. but why am I now getting the Q2008 Banner on launching.



Need to figure this out to ensure there is not a more serious problem>



Any thoughts/work arounds/ etc are appreciated.



Thanks Charliech


This isn't a problem other than the annoyance of the misleading splash screen. You are probably seeing the Chase splash screen that still says 2008. You can change this by finding the quicken "splash.bmp" in the quicken folder on your computer and noting the location. Then find quicken.ini...on my Vista OS, the .ini file is located in: c: \program data\intuit\quicken\config\". Then edit the file and look for the entry "splash=" and change it to reference the .bmp file. Such as: "Splash=C:\Program Files\Quicken\SPLASH.BMP".

Jeff

Ok, thanks,

Will take a shot at this.

Charlie

Well, this is a funny issue. I did a search of all drive for Quicken.ini and found these:

- C:\windows\quicken.ini

- windows\quicken.ini

- windows\quicken.ini

Why 3, I don't know. Clicking on them displayed the ini file in Notepad and two of them referred to the 2009 version. Trying to delete those two did not work - no action! So, I am not sure what to do next.

Any other ideas?

Thanks Charlie

I put the "Splash+=C:\Program Files\Quicken\Splash.bmp" in the Quicken.ini file in the Windows Folder and still get the old Banner. Any other thoughts?

I did a search in Quicken Help, but found nothing on the Splash Banner.

Charlie

I'm not sure what operating system you are using, but if it's Windows XP SP3, the configuration file Quicken.ini is probably located in c:\Documents and Settings\All Users.WINDOWS\Application Data\Intuit \Quicken\Config

Charlie - I had the same problem. I simply found and RENAMED the old file splash.bmp (from 2008) to something like splash.xxx. Then the new splash.png (for 2010) takes effect. After running for a day or so without ill effects, I just deleted splash.bmp. Didn't touch any of the registry or ini entries. YMMV.

Of course, I meant to say I just deleted *splash.xxx*. (It *used* to be splash.bmp.)

Hmm! That's interesting. I assumed I just had 'remnants' on the old Q 2008 installation still floating around. It seems in your case it was newly added if you formatted the drive and only had Q2010 on. Strange!

Thanks for the replies, Andrew.

I have 3 partitions on my harddrive and I search all of them for splash.bmp and none found was the 2008 image. I also search for splash.png and the only one for Quicken was the 2010 image - nothing with the e008 image.

I'm at a loss as to what to do next. Any thoughts are appreciated.

Charlie

Funny - I'm not finding this spash.bmp anywhere on my harddrive. I cannot find, on the harddrive, any graphic with the 2008 image, but it is appearing each time I open Quicken.

Further thoughts/suggestions appreciated.

Charlie

I had search all my harddrive partitions for splash.png and only found ones relating to Quicken 2009 and 2010.

The Splash Banner that I am seeing is red background with the lettering Quicken 2008, and Connected to Online Services Chase - which is my credit cards.

Call to Chase produce no help or result.

Any other thoughts?

Charlie

Hi All,

I think I found the problem. I searched the C drive for splash.bmp including hidden files and folder and found the red background splash banner. (not sure why I did not do this before!). Deleted the image and now Quicken 2010 opens with the 2010 splash banner. Let's hope it remains this way :)

Charlie

Well I guess I jumped the gun. The problem is not solved. The red splash banner appears to be controlled by Chase online transaction download in Quicken. As I said before, I found the file (when viewing hidden files and folder) and I deleted it. Quicken then started with the 2010 splash banner. I went to Quicken and downloaded transactions from Chase for my credit cards and closed Quicken and restarted. The red splash banner was back. I repeated this process again to make sure (including emptying the Recycle Bin to ensure the file was gone). It was downloaded again when I accessed Chase Online to download transactions.

How do I stop Quicken from re-downloading this splash file. Appreciate any help.

Charlie

I copied the default splash to the chase folder and renamed it to match the chase banner. Worked for me. I don't have quicken installed, working on my win7 upgrade from rc to release, but I believe it's in the main folder. The chase splash is in a numbered folder, just preview and you'll find it.

Gee, I just followed Andrew's instructions and change my path in the Quicken.ini and did nothing else. I have been working just fine for several days.

From VISTA:

Splash=C:\Program Files\Quicken\SPLASH.BMP

Location of Quicken.ini

C:\ProgramData\Intuit\Quicken\Config

Oilcan

-----Original Message----- From: snipped-for-privacy@email.com [mailto: snipped-for-privacy@email.com] Posted At: Monday, October 26, 2009 3:39 PM Posted To: alt.comp.software.financial.quicken Conversation: Q2010 - Odd Banner? Subject: Re: Q2010 - Odd Banner?

Well I guess I jumped the gun. The problem is not solved. The red splash banner appears to be controlled by Chase online transaction download in Quicken. As I said before, I found the file (when viewing hidden files and folder) and I deleted it. Quicken then started with the 2010 splash banner. I went to Quicken and downloaded transactions from Chase for my credit cards and closed Quicken and restarted. The red splash banner was back. I repeated this process again to make sure (including emptying the Recycle Bin to ensure the file was gone). It was downloaded again when I accessed Chase Online to download transactions.

How do I stop Quicken from re-downloading this splash file. Appreciate any help.

Charlie

I changed MyComputer/View to display hidden files/folders, with to ":\document and settings\all users\application data\intuit\quicken\10898" and deleted the file again. I then used ACDSee to edit the splash.png and saved it as splash.bmp. I then moved that file to 10898 folder.

I started Quicken, had the 2010 image, ran the download of transactions from Chase online, closed Quicken and restarted. Still the 2010 banner. I've repeated the process through-out the day and the 2010 banner remains. Maybe I got it this time! We'll see.

Charlie

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